Technology Services
Health Information Technology & Services (HITS)(link is external) provides IT services and support to the faculty, staff, and students at the University of Michigan Medical School. Whether you want to request A/V services, need technical support, or have questions about partnering with HITS on a project, the Michigan Medicine Help Center(link is external) is the front door for your request.
Need help?
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Visit the Michigan Medicine Help Center (help.med.umich.edu/it(link is external)) to chat, submit a ticket, and find answers to common questions.
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Visit the HITS Get Help(link is external) page for additional support methods.
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For urgent issues, call the Service Desk: 734-936-8000.
NCRC partners with multiple University IT units to provide IT infrastructure and services, including network and phone services, high-performance computing and other specialized research infrastructure, collaboration/communications services and end-user support. NCRC partners include Information Technology Services (ITS)(link is external) and Health Information Technology & Services(link is external) (HITS).
The HITS Help Me Now Office(link is external)is open in Building 18, room G018, next to the MCard office.
No appointments needed; Help Me Now is available Monday – Tuesday, 8am – 5pm. (closed for lunch 11am-noon)
Keep Printer Cartridges Out of the Recycling Bins
While printer cartridges are made of plastic, they are not accepted in U-M recycling bins. When placed in these bins, they are a contaminant and make the recycling process much less efficient.
If you have printer cartridges to recycle, please work with Mikan Corporation, U-M’s strategic supplier for re-manufactured cartridges, to recycle these items. Please contact them at salesinfo@mikancorp.com(link sends e-mail)(link sends e-mail). They will deliver a collection box and pick it up when filled. If you are a Mikan customer, used cartridges are collected with every new order delivery. If you’re not a Mikan customer, please collect at least 10 used cartridges before contacting Mikan for a pickup or contact your current cartridge vendor.
Departments with a Xerox managed multi-function device should contact Xerox.
Toner tubes are not accepted for recycling.