Building Access & Security
- U-M faculty, staff and students with a valid Mcard have 24/7 access.
- NCRC entrances are available with a valid Mcard 24/7.
- To request Mcard access, contact your supervisor, academic program office, or sponsor.
- For questions regarding access or Mcard issues, email: email@example.com.
Guest Service Specialists
Get to Know Our DPSS Officers & Guest Service Specialists
NCRC has partnered with the University of Michigan Division of Public Safety and Security (DPSS) in transitioning our security services. DPSS is uniquely comprised of Security Officers and Guest Service Specialists (GSS).
The Security Officers and GSS team members at NCRC come from diverse backgrounds including law enforcement, customer service and public safety. A vast majority hold Bachelor Degrees while some are working on their Masters. Several speak a second language and many have spent a portion of their lives living abroad. Their training includes CPR/AED/First Aid and Non-Violent Crisis Intervention as well as training in Diversity, Equity and Inclusion.
You may see Security Officers on site throughout the day at NCRC; they can be recognized by their light blue dress shirts and dark blue pants, as well as the shield they wear and their Mcard. They are on-site 24/7 and respond to calls for assistance throughout the Complex. The Security Officers assigned to NCRC are veterans of the department with some having over 15 years of experience on the job.
Guest Service Specialist (GSS) are stationed at the visitor entrances of Buildings 18 and 32. They are on-site Monday through Friday from 7am to 5pm. GSS are identified by the patch on their navy blue blazer and by their Mcard. They act as the initial point of contact for those who work at or visit NCRC on a daily basis.
All visitors are asked to sign in at the reception areas in either Building 18 or 32.
NCRC Guest Services Notification Form
The purpose of this form is to provide advanced notice of your visitor’s arrival which will allow NCRC Guest Services to expedite check-in, direct your visitor in a timely manner and provide you with a courtesy call when your visitor arrives.